Contents of the subject

• The Impact of Business Information Systems on Decision Making Within an Organisation
• The Importance of Information Sharing Within the Organisation
• The Use Information to Inform and Support Strategic Decision-making
• Monitor and Review Business Information Systems

Qualification aims of the subject

• Determine the criteria to be applied when selecting data and information to support decision making. (goals 4i, 4h, 5c, 4b)
• Evaluate the impact of a management information system to an organisation. (goals 4i, 4h, 5c, 4b)
• Determine the legal responsibilities in sourcing, sharing and storing information. (goals 3b, 3c, 3d)
• Discuss when information should be offered and access allowed. (goals 3b, 3c, 3d)
• Evaluate the formats in which information can be offered. (goals 4i, 4h, 5c, 5d)
• Analyse information to identify patterns and trends. (goals, 4i, 4h, 5c, 5d, 5a)
• Determine the sources available to assist in analysing data and information. (goals 4i, 4h, 5c)
• Evaluate a range of decision making tools and techniques available to support a strategic decision. (goals 4i, 4h, 5c, 5d)
• Critically review methods of evaluating management information within an organisation. (goals 4i, 4h, 5c, 5d).
• Evaluate methods of developing information capture to inform and support strategic decision making. (goals 4i, 4h, 5c, 5d)
• Discuss processes for analysing impact of information on strategic decisions made. (goals 4i, 4h, 5c, 5d)

Applicability of the subject

This module is exclusively offered for the MBA Master of Business Administration. The module is taught in the first study phase which provides broad coverage of the main functional areas in business management. It is a prerequisite for all modules taught in the second study phase. 

The nature of the examination / requirements for the award of credit points

Combined assessment.

Literature and learning resources

The following recommendations refer to well-known publications in the field of study:

• Bocij, P., Greasley, A. and Hickie, S. (2018) ‘Business Information Systems: Technology, Development and Management for the Modern Business’. Harlow, United Kingdom: Pearson Education Limited. 
• Chaffey, D. (2015) ‘Digital business and e-commerce management: strategy, implementation and practice ’. Harlow, England : Pearson 
• Chaki, S. (2015) Enterprise Information Management in Practice. Springer.

Information on core readings and recommendations regarding additional readings will be given by the lecturer at the beginning of the course.

Additional information

Dr. Neil Greenley

With 27 years of experience in the IT industry, primarily with large US technology firms, Dr. Greenley has recently transitioned to academia at the Hertfordshire Business School in the UK. He is excited about collaborating with participants during the upcoming seminar.

Throughout the seminar, Dr. Greenley plans to incorporate breakout sessions using 'Learning Sets,' allowing students to apply theories and concepts to real-world scenarios. For those interested in learning more about 'Learning Sets,' Dr. Greenley suggests reviewing the Yeadon-Lee (2012) paper.

To connect with Dr. Greenley or learn more about his background, you can find him on LinkedIn. 

ing, and Business Administration, coupled with a Ph.D. in Lean Production and Development, he brings nearly two decades of experience working across international enterprises. His career spans various roles, from in-house consulting to executive positions at global headquarters.

Throughout his journey, he has been deeply involved in capacity management, factory planning, and shop-floor layout design within European production networks. Additionally, he has led teams in conducting Lean Operations Assessments globally and implementing continuous improvement plans. His expertise also extends to Supply Chain Management, Operational Excellence, and Digital Transformation, with a keen focus on Industry 4.0 and Lean Operations.

In academia, he teaches courses such as Operations Management, Supply Chain Management, and International SCM, emphasizing Industry 4.0 and Lean Operations in the era of digital transformation. His research interests revolve around Lean Management, Green SCM, and Smart Global Supply Chain Solutions.

Furthermore, he has supervised numerous academic research theses, fostering strong ties between theory and practice in collaboration with renowned global enterprises. His practical focus areas include Lean Production, Factory Planning, Supply Chain Operations, and Capacity Management, all aimed at driving operational excellence and value creation.

Teaching and learning forms

Seminar, Workshop, (Group) Project and Self-Study.

Participation requirements

No prerequisites.